Discovery falsifies guesses, it doesn’t collect features

Fifty calls and a shopping list is not discovery. The interview scores a guess we already wrote down. Sometimes the crowded market really does know the missing part — that’s the honest exception, not the method.

What it says

We take fifty customer calls and come back with a shopping list.

So we build what the list said, and it still lands flat.

Every request got logged, and nothing got tested.

A call isn’t a list of features, it’s a pass or fail on something we already believed.

So the guess gets written down first, in plain words.

And in a crowded market, they really do know the missing part.


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Voiceover is AI-generated. Ideas come from books I have read.

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